Frequently Asked Questions
Discover everything you need to know about our vibrant world.
What is the shipping policy for international orders?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, and delivery times vary by location, usually ranging from 5 to 10 business days.
How do I return an item that doesn't fit?
You can return unworn items with original tags attached within 30 days of delivery. Visit our Returns Portal to generate a prepaid shipping label.
Are your prints designed in-house?
Yes, every print is exclusively hand-painted by our artists in Rio de Janeiro, ensuring each piece captures the authentic spirit of Brazil.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.
How should I care for my FARM Rio garments?
To preserve the vibrant colors and delicate fabrics, we recommend hand washing in cold water or using a gentle professional dry clean service.
Do you have a sustainability program?
Yes, for every purchase made on our website, we plant one tree in the Amazon Rainforest and other Brazilian biomes through our partnership with One Tree Planted.